Extended Christmas Returns Policy – 2025

We know the festive season can be a busy time, so to make things a little easier, we’re extending our returns policy.

Any items purchased between 16th October 2025 and 24th December 2025 can be returned up until Saturday, 24th January 2026 giving you plenty of time for those change-of-mind moments.

Shop with confidence this Christmas!

Free DPD Standard 1-3 working days delivery over £100.00 (UK Mainland)

DPD delivery

Tracked Delivery & Free Returns (UK Mainland) 

Rockfish Wellies dispatch times 

🎄 Christmas & New Year Opening Times

Our warehouse will be closed from 24th December and will reopen on 2nd January.

  • Orders placed on or after 24th December will be processed when we reopen on 2nd January.
  • Deliveries will resume from 2nd January onwards.
  • Please allow a few extra days for dispatch and delivery due to the seasonal backlog.

If you need your order before Christmas, please place it in good time to avoid delays.

Thank you for your support, and we wish you a wonderful festive season!

We aim to dispatch all orders received by 12:00pm (noon) the same day (excludes weekends and bank holidays, subject to stock). 

Every effort is made to ensure your products are dispatched in the time specified. However in circumstances beyond our control your order may be delayed. 

Please note items may be shipped separately due to different product locations.

UK Delivery

Delivery Area Cost

UK Mainland 1-3 Working Days Tracked Delivery (excludes weekends and bank holidays) DPD - Under £100.00

UK Mainland 1-3 Working Days Tracked Delivery (excludes weekends and bank holidays) DPD - Over £100.00

£5.50

 

Free

UK Mainland Saturday Tracked Delivery DPD 

Saturday orders must be placed before 12:00pm (noon) Friday to ensure we are able to dispatch your order in time.

£13.50

 

Customs Charges

If you're ordering from outside of the UK, please check your country's customs charges on imported goods before ordering. Duties and taxes are not included in the shipping charges.

Europe & Worldwide Deliveries

Delivery Area Courier Cost Delivery Time

Zone 1

Rep Ireland

Belgium

Germany

Luxembourg

Netherlands

Parcelforce

£9.95

2 - 5 Days from dispatch

 


Zone 2

France

Monaco

Poland

Sweden

 Parcelforce

£10.95

2 - 5 Days from dispatch

 

Zone 3

Austria

Denmark

Hungary

Lithuania

Guernsey

Jersey

Switzerland

Parcelforce

DPD

£12.95

3 - 6 Days from dispatch

 

 

Zone 4

Czechia

Italy

Slovakia

Spain

 Parcelforce

£9.95

3- 6 Days from dispatch

 

Zone 5

Estonia

Latvia

Croatia

Portugal

Finland

Kosovo

 Parcelforce

 

£18.95

4-8 Days from dispatch

 

Zone 6

North    Macedonia

Turkey

Ukraine

Bulgaria

Cyprus

Greece

Romania

Malta

Liechtenstein

Canada

Mexico

Parcelforce

UPS

£54.99

4-6 Days from dispatch

 

 

Zone 7

Rest of the World

 

 

 

Parcelforce

UPS

£99.99

3-8 Days from dispatch

 

 

 

USA

 

 

  

UPS

 DHL              

£54.99

2-8 Days from dispatch